What is TestFairy?
TestFairy is a mobile testing platform that enables teams to find, report and solve complex problems with their mobile apps, all from one dashboard. The platform includes an enterprise app-distribution solution for iOS and Android apps, and an SDK that collects valuable information such as videos showing user behavior, app logs and crash reports. This information is collected and presented in an organized way, in a single, easy-to-use dashboard helping teams to quickly reproduce and understand problems, allowing for accurate and timely bug fixes.
We will help your team with:
Distributing apps to anyone who should be testing the app. This is done either via a direct email with a download link, or through our beautiful automatically generated landing pages, which include both a QR code or download link for either an iOS or Android version.
Easily sending visual feedback and bug reports directly from the app by shaking your device. A video recording, app logs and device metrics will automatically be attached to your report, and sent directly to your dev team. Integrate with your favorite team chat, continuous integration tool, bug tracking system and Single Sign On service to streamline the reporting process and get crucial information right where you need it.
Priceless insights Watch how people use your app and fully understand user behavior. View detailed app metrics such as CPU, memory, phone reception, and Wifi, and relive your user's detailed environment conditions to reproduce and fix bugs faster. Understand what happened BEFORE your app crashed or an issue was reported, without talking to your users!
Becoming a TestFairy tester (iOS)
Becoming a TestFairy tester (Android)
In order to start testing with TestFairy, you need to be invited by an app developer.
Once you receive an invitation via email or landing page, download or register your device, if you are requested to do so.
Some apps won't require you to register your device. In this case, simply click on the download link and follow the instructions on screen.
When asked to register your device:
1. Open the invitation email and follow the link to register your mobile device in TestFairy.
Click the Install button to install the TestFairy profile.
Your device is now registered in TestFairy. Please wait for the developer to send you a download link.
First, make sure you receive an email from the app developer, which invites you to test an application build. Next:
Click the “DOWNLOAD APP” link in the email:
Click the “Download App" link in your Safari browser:
You will be prompted to install the application. Click “Install”:
The app icon should now appear on your device desktop:
If the application does not install on your device, we recommend that you run the troubleshooting tool.
Open your TestFairy account via the link (https://my.testfairy.com) in the email:
Open the upper left menu and choose "Troubleshooting":
Click the "START" button to start the troubleshooting process:
Click the "Install" button to install the TestFairy profile.
You should receive the troubleshooting results along with instructions, in the case that there is a problem that should be solved by the application developer:
- Please note! If the application is bigger than 100MB it must be downloaded over WiFi.
In order to start testing with TestFairy, you need to be invited by the application owner/developer.
Once you get an invitation from the developer of the app, follow these steps to register your device:
Open the invitation and follow the link to register your mobile device in TestFairy.
Your device is now registered in TestFairy. Next, wait for the developer to send you a link to download the application for testing.
You should receive an email from the application developer, inviting you to test an application build:
Click the “DOWNLOAD APP” link in the mail:
Save the application:
Open the application:
You will now be prompted to install the application. Click “INSTALL”:
The application icon should now appear on your device desktop.
If the application does not install on your device, please check if you already have the same application installed with the same name, and remove it.
If you are getting an "Install blocked" message:
- Go to "Settings" on your device
- Choose "Security"
- Look for "Unknown sources"
- Activate "Allow installation of apps from sources other than the Play Store"
- Install the application again
Once invited to test an application via TestFairy, you can create a TestFairy account to see your invitations, open bugs, download applications, and more.
Open the invitation you received to test a new build, and click the "tester account" link.
Click on "I am a tester, I do not know my password" and submit your email address.
You will receive an email with instructions to set a new password for your tester account.
When a bug is found during your testing session, you can report back in several ways:
Logging into your tester dashboard at https://my.testfairy.com and creating a new bug report.
Shaking your device and filling in the feedback form that pops up.
- The best way to provide feedback is to shake your device and fill in the pop up form. If this feature is not available, ask the application developer to enable it.
- Login into your tester dashboard at https://my.testfairy.com or Android or iOS. Here you can see all the applications you have been invited to test, download them and open new bug reports.
You have several options for downloading an application:
- You should receive an email from the application developer, inviting you to test and download an application build.
- Login to your tester dashboard at https://my.testfairy.com or Android or iOS to see all the applications you have been invited to test, download them and open new bug reports.
- Open the application landing page, published by the application developer.