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How To Map JIRA Custom Fields

How to map JIRA custom fields?

First you will need to connect a JIRA account. Follow the instructions here

Choose one of your apps you want to connect and press the Activate button.

jira projects

Here you can configure the JIRA fields:

fields configuration

In the JIRA configuration screen choose the project (Project Key) you want to connect:

jira project

Once the project is selected, select the issue type you want to configure:

jiras issue

If you want to first test the connection to the JIRA project you can Press the TEST button to validate the JIRA issue creation.

You will get a pop-up window with the response. Make sure you get a valid JIRA link.
In case you get a PENDING response check the connection configuration.

test success

Each Issue type has different fields associated with it:

  • Name - the field name.
  • Type - the type of field as defined in the JIRA system.
  • Value - the values from the JIRA system (* in addition to predefined fixed values and -Dynamic value-, see below)
  • Required? - is the field required or optional.

When defining fields in the Configure Fields window follow the below conventions:
- When you choose a field from a drop down this field as is (text) will be populated in the corresponding JIRA field in the issue opened.

values drop down

  • You can also choose from the fixed predefined values in the list below:
    • {user.id} - the UserId of the session running.
    • {session.timestamp} - the timestamp of the session.
    • {session.url} - the url of the session on the TestFairy dashboard.
    • {session.ipAddress} - the IP address of the device running the session.
    • {device.os} - the running device OS
    • {device.model} - the device model of the handset
    • {device.osVersion} - the OS version on the device (if the iPhone is running version IOS 12 value=12)
    • {app.name} - the app name.
    • {app.version} - the versionName or CFBundleShortVersionString of the build. example: 1.7.0
    • {app.fullVersion} - the versionName + (versionCode or CFBundleVersion) of the build. example: 1.7.0 (1700)
    • {feedback.text} - the feedback message
    • {feedback.timestamp} - the timestamp of the feedback (absolute)
    • {feedback.relTimestamp} - relative timestamp of the feedback (mm:ss) since session started

In order to use these values add them to the -Dynamic value- field that opens when you select the -Dynamic value- option like so:

fixed values

  • You can also add attributes that are defined in your apps code to the -Dynamic value- field. The structure of a dynamic field is as follows: {attr.[attribute_name]||[default_value]}
    • attribite_name - is the name of the Teasfairy attribute set in the code by the TestFairy.setAttribute function. What passes to the JIRA is the value of this attribute.
    • default_value - for each attribute you can set a default value so if you receive a null or wrong attribute value from the code (not possible in this field in JIRA) the default value will instead be passed to JIRA.

attribute setting

Last updated on 2023-06-06